FAQ’s
- What is AccessNevada.Com DSL Internet
Service?
- What are the benefits of
AccessNevada.com Service?
- What new things can I do with
AccessNevada.com DSL Internet Service that I couldn't do with
dial-up?
- How do I know if I qualify for
AccessNevada.com DSL Internet Service?
- How easy is it to switch to
AccessNevada.com DSL Internet Service?
- Is the speed guaranteed?
- Is there anything that affects the
speed of my connection?
- How does AccessNevada.com DSL Internet
Service compare to "high speed" dial-up or
"accelerated" dial-up services?
- What does an "instant"
connection mean?
- Will I get busy signals?
- Do I need a second phone line?
- Can I set up a wireless
connection?
- Do I have to sign a contract for
AccessNevada.com DSL Internet Service?
- Can I use the same equipment I
have from another high speed service?
- How much does AccessNevada.com DSL
Internet Service Cost?
- Do I have to pay extra for
installation?
- How does AccessNevada.com DSL Internet
Service self-installation work?
- What are the minimum computer
requirements for AccessNevada.com DSL Internet Service?
- Can I talk on the phone and use
AccessNevada.com DSL Internet Service at the same time?
- What should I do if I want to
change the phone number my DSL is installed on?
What is AccessNevada.com DSL Internet
Service?
AccessNevada.com DSL Internet Service offers DSL speeds up to
7.1Mbps. AccessNevada.com DSL Internet Service is available in
most areas. AccessNevada.com has free customer support.
What are the benefits of
AccessNevada.com DSL Internet Service?
AccessNevada.com DSL Internet Service delivers all the speed,
convenience, and security you're looking for:
- Instant connections with no dialing in
and no waiting.
- Freedom to be on the phone and online
at the same time.
- Free Tech Support
- Instant Messaging Compatible
- Top Rated DSL Network
What new things can I do with
AccessNevada.com DSL Internet Service that I couldn't do with
dial-up?
While some activities are possible with a dial-up connection
(such as downloading music or software), because they take so
long, people with dial-up access don't regularly do them.
AccessNevada.com DSL Internet Service makes it so much faster
and easier to do all this:
- Download music in a flash or listen to
streaming music online
- Download or email digital photos
- Watch high-quality video online
- Download software quickly and keep
programs updated automatically
- Play online games more successfully
How do I know if I qualify for
AccessNevada.com DSL Internet Service?
Simple. Just click on the “Availability” TAB and enter in
the required information. We'll do a quick check and let you
know if service is available in your area.
How easy is it to switch to
AccessNevada.com DSL Internet Service?
Very easy. Check in our “How to Switch Tab” for some quick
tips.
Is the speed guaranteed?
Like other DSL Providers, AccessNevada.com DSL Internet Service
offers a "best effort" service. That means we don't
offer any throughput guarantees, but we will always do our
best to provide you with the fastest connection your specific
conditions will allow.
Is there anything that affects
the speed of my connection?
Actual connection speeds will depend on many factors. For DSL,
these include the length and condition of the telephone wires
connecting your house to your central office. General
conditions on the Internet also affect all Internet access
services.
How does AccessNevada.com DSL
Internet Service compare to "high speed" dial-up or
"accelerated" dial-up services?
Some dial-up services are misleadingly called "high
speed" services. They typically use compression software
and other means of speeding up your Web surfing experience
from two to five times, but can't speed up all online
activities (such as downloading music or software).
AccessNevada.com DSL Internet Service is a true DSL Internet
service, offering speeds up to 1.5Mbps.
What does an "instant"
connection mean?
With AccessNevada.com DSL Internet Service, there is no dialing
in, no waiting to get online, and no busy signals. The
Internet is always ready for you in an instant. Just click and
go.
Will I get busy signals?
No. You will never get busy signals with AccessNevada.com DSL
Internet Service because there is no dialing involved. And you
have the freedom to talk on the phone and surf the Internet at
the same time.
Do I need a second phone
line?
No. AccessNevada.com DSL Internet Service works without tying
up your phone line. So you can save the expense of an extra
phone line and still talk on the phone and surf the Internet
at the same time.
Can I set up a wireless
connection?
Yes, with a wireless modem you can enjoy high speed access as
you move around your home with a laptop, even connecting from
the front porch or backyard.
Do I have to sign a contract
for AccessNevada.com DSL Internet Service?
In some areas that we service, there is a 12 month contract.
However, in most of the areas there is only a 30 day contract.
Can I use the same equipment
I have from another high speed service?
In most cases yes, however, we do recommend our own equipment.
How much does AccessNevada.com DSL
Internet Service Cost?
AccessNevada.com DSL Internet Service starts at $20.95 a month.
Check availability for the monthly price plans in your
area.
Do I have to pay extra for
installation?
In some areas, there is a setup fee. But most areas do not
have a setup fee. Our equipment comes with easy set-up
instructions.
How does AccessNevada.com DSL
Internet Service self-installation work?
Within 7 to 10 days after your signup date, we will send you
an AccessNevada.com DSL Internet Service Installation Kit,
which contains the hardware you will need to self-install your
AccessNevada.com DSL Internet Service. The Installation Kit is
accompanied by a DSL Installation Guide which will provide you
with step-by-step instructions on how to: plug filters into
your phone jack and install your modem.
What are the minimum computer
requirements for AccessNevada.com DSL Internet Service?
Windows 98, Windows 98SE*, Windows Me, Windows 2000, or
Windows XP, (Home and Pro) Windows 7 and Mac's.
- Pentium 200 MHz or higher; 233 MHz recommended for XP
machines
- 64MB RAM**
- 115MB free disk space
- Primary computer with an existing Ethernet connection
Can I talk on the phone
and use AccessNevada.com DSL Internet Service at the same time?
Yes, you can talk on the phone and use your DSL service at the
same time, on one phone line. There's no need to add an
additional phone line for AccessNevada.com DSL Internet
Service.
What should I do if I want to
change the phone number my DSL is installed on?
If you want to change your DSL phone number, please contact us
first. We will need to place a new order for you in order to
provide DSL service on your new phone number.
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